
Questions, answered
Everything people ask at the window, written down. If yours is not here, ring (506) 251-6505 — we are open 8am – 12am, seven days a week.
18 questions
01 Paying
How do I pay?
Interac e-Transfer on anything you order through the site — with auto-deposit on it lands in a couple of minutes and we start bagging. In person you can pay cash, or debit at the counter and at the drive-thru window.
Do you take credit cards?
No, nowhere. Debit works in person, and there is an ATM in the shop if you would rather have the cash in your hand.
Is it really tax free?
In the shop, at the window and on shipped orders, yes — we are Indigenous owned and on reserve, so the price on the shelf is the price you pay and nothing is added at the end.
02 Getting it to you
Do you ship to me?
Yes — we ship anywhere in Canada, every province and territory. Shipping is free on orders over $250; under that it is $20 regular or $30 express. Close by? Order online and pick it up at the counter or the drive-thru for free. The shipping page has the detail.
How long does shipping take?
It is packed and out the door as soon as your e-Transfer lands. Transit after that depends on how far it is going — if you need it by a certain day, ring (506) 251-6505 before you order and we will tell you honestly whether it will make it.
What if I am not home?
We do not leave orders on a step and the carrier does not either. A parcel goes to the depot for you to collect — or ring (506) 251-6505 and we will hold it at the counter instead.
03 ID and age
What ID do I need?
Government photo ID showing you are 19 or over, and the name on it has to match the order. Every order, every time — at the window and at the counter. No ID, no handover.
Why does the site ask for my date of birth?
Because we are a 19+ retailer, and that gets checked before you see the products rather than after. Tick remember me and this device is not asked again for 7 days.
Can somebody else collect my order?
Only if it is in their name. The ID has to match the order, so if someone else is picking it up, put their name on it when you order rather than yours.
04 Coming out to us
What are your hours?
8am – 12am, seven days a week, including holidays. The drive-thru runs the same hours.
Where exactly are you?
6 Micmac Road, Eel Ground, NB E1V 4A7 — on the main road in Eel Ground, about five minutes outside the Miramichi city limits. Directions are one tap away on the Visit us page.
How does the drive-thru work?
Pull up and tell us what you want through the window, or order ahead, pick drive-thru pickup at checkout and we will have it bagged. Show ID at the window and you are gone.
05 After you have bought it
Can I bring something back?
Within 30 days, and the outcome is store credit rather than a refund. Vapes have to come back in their original packaging, and used cannabis or opened vape products cannot come back at all unless they are faulty. Full detail on Returns & Replacements.
Something is out of stock — when is it back?
Hit Tell me when on the product and your address goes on the list for that one item, which somebody here reads when it comes back in. That is the only thing it does — it does not put you on a mailing list and it is not an automatic alert.
What is the Magic Cool Bus?
A party bus you book by phone rather than a product you put in a basket. Ring (506) 251-6505 and ask, or read the bus page.
06 Points
How do points work?
Sign in before you order and everything you buy on the site earns 5% back in points — a $50 order earns 2 points, and 1 point takes $1 off. They land once the order is complete: picked up or shipped. Send a friend your link from the Rewards tab: they get 10% off their first order, and you get 5 points when it is done.
How do I spend them?
At checkout. Once you have 1 point, your balance shows above the order total — use the lot or pick an amount, and it comes straight off. Your balance and every point in and out are on the Rewards tab of your account. They do not expire.
Do I earn points at the counter or the window?
Not at the till — points come from orders placed on this site while you are signed in. Order ahead and choose pickup at checkout, and that order earns like any other.
Nothing here matches that. Ring us and ask — it is faster than reading anyway.
Still stuck?
Ring the shop. It is a real phone on a real counter, 8am – 12am every day, and it is quicker than reading.